Stop using your M&P Shield EZ pistol until you determine whether it is included in this safety recall, and if so until it has been inspected and repaired by Smith & Wesson, if necessary.
We are asking consumers of all M&P 9 Shield EZ, and M&P380 Shield EZ, including Performance Center models, to go to MPShieldEZrecall.com and input their serial number, or call 888-871-7114, to determine whether the hammer of their M&P Shield EZ Pistol was from a manufacturing lot that was potentially affected. This notice applies ONLY to certain M&P Shield EZ model pistols, and not all M&P Shield pistols.
If your M&P Shield EZ Pistol is included in this recall, as determined by the website link or telephone number above, please follow the instructions on the website link, or call 888-871-7114 and we will arrange for the return of your firearm to Smith & Wesson for inspection. After inspection, if the hammer from your firearm is affected, it will be replaced at no cost to you. We expect that this entire process will take no longer than 10 business days, and your pistol will be returned as quickly and efficiently as possible. All shipping and replacement costs will be covered by Smith & Wesson .
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